![Espresso machine](https://cx.farlinium.com/hubfs/espresso%20machine%20%20and%20complex%20customer%20journeys.png)
The latest insights and research from the Farlinium Team
![Espresso machine](https://cx.farlinium.com/hubfs/espresso%20machine%20%20and%20complex%20customer%20journeys.png)
![empathy](https://cx.farlinium.com/hubfs/empathy.png)
Empathy is more than just a buzzword in the world of customer experience. It is critical to creating...
![generative ai in customer experience car rental web page](https://cx.farlinium.com/hubfs/generative%20ai%20in%20customer%20experience%20car%20rental.png)
Renting a car is a familiar experience for most. You book it ahead of time, picking a company and cl...
![You Can’t Wait to Invest in AI for CX](https://cx.farlinium.com/hubfs/You%20Can%E2%80%99t%20Wait%20to%20Invest%20in%20AI%20for%20CX.png)
Brad Anderson, President, Products, UX, and Engineering at Qualtrics, recently sat down with AiThori...
WE ELEVATE YOU IN YOUR CUSTOMERS' MINDS
From acquisition, to retention, and every step in between, Farlinium's analytics solutions and expert consultants help your Customer Experience program reach new heights